Privacy Policy

Teachers Global Ltd Limited (‘Teacheroo’, ‘Teachers Global Ltd’, ‘We’ or ‘Us’) take data protection very seriously and are committed to protecting and respecting your privacy.

This policy (together with Our Terms and Conditions of Use and any other documents referred to in either document) explains how We collect, use and handle any personal information We collect from you when you use Our website (our ‘Site’), which We call Our ‘Services’.

Please read the following information carefully to understand Our views and practices regarding your personal data and how We will treat it. By visiting the Site or using Our Services you are accepting and consenting to the practices described in this policy.

This website is not intended for children and we do not knowingly collect data relating to children.

WHO WE ARE

Teachers Global Ltd Limited is the data controller and responsible for your personal data. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details

Our full details are:

Full name of legal entity: Teachers Global Limited

Email address:support@teacheroo.io

Postal address: One New Street, Wells, Somerset, BA5 2LA

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

This version was last updated on14th June 2021. It is important that the personal data that we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

COLLECTING YOUR PERSONAL INFORMATION

Teacheroo exists as a professional network to help facilitate networking, personal development and job searching within the teaching profession. With this goal in mind, we may collect and process the following data about you:

Information you give us.

You may give Us information about you or relating to you:

  • if you register to become a user of Our Services;
  • if you send Us a message through Our Services or correspond with Us by telephone in writing or otherwise;
  • as you visit web pages on Our Website;
  • if you subscribe to one of Our Services;
  • participate in a discussion board or other social media functions on Our Services;
  • if you enter a competition, promotion or survey;
  • if you report a problem to us; and
  • from any of your activities in connection with your use of Our Services.

Before you can access and use all of Our Service’s features and services, you must register to become a user of Our Services.

To register, We ask that you provide Us with certain personal information, which will generally include your name, address, email address, date of birth, academic record, profile picture and personal website (each to allow Us to customise your experience), a username and a password created by you. You may also elect to upload materials to your profile that include personal information. Please do not post or add personal data to your profile that you do not want to be publicly available.

Information We collect about you and how we collect your personal data

With regard to each of your visits to Our Services, We may automatically collect the following information:

  • Identity Data including first name and last name
  • Contact Data including email address and telephone numbers.
  • Transaction Data including details of products and services you have purchased from us.
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, your ISP and/or mobile carrier, browser plug-in types and versions, operating system and platform, your location (if you are accessing the Services from a mobile device (note that most mobile devices will allow you to prevent location data from being sent to us));
  • Usage data, including the full Uniform Resource Locators (URLs) to, through and from which you access Our Service (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to contact us.
  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Information We receive from other sources.

  • Others may post, write about and ‘tag’ you, or link to your profile through the Services (known as ‘following’).
  • You and others may post content that includes information about you on Our Services.
  • Customers and partners may provide data to us.
  • We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information about you from them. At present these services are provided by the following entities and / or their groups of companies:
    • AWS Europe
    • Facebook, Inc. and Facebook Ireland Limited.
    • Google LLC, Google Ireland Ltd
    • Google GSuite
    • Honeycommb
    • Tribepad
    • Stripe

HOW WE USE YOUR PERSONAL INFORMATION

We will only use your personal data when the law allows us to for example where we need to perform the contract we are about to enter into or have entered into, where it is necessary for our legitimate interests or comply with a legal obligation. Most commonly, we will use your personal data in the following ways:

  • to create, personalise, provide support and maintain your user account and profile for Our Services and to provide you with various services and with adverts that are more relevant and useful to you;
  • to send you information about your account, the facilities We or Our related companies provide or changes or upgrades that We make to those facilities;
  • to authenticate you and authorise access to Our Services;
  • to alert you of relevant opportunities and activities (including, without limitation, jobs, content and notifications (for example, if another user is following your profile);
  • to allow you to stay in touch, in communication and up to date with contacts, Schools and Groups. To do so, you can find and either ‘Connect’ or ‘follow’ both Teachers and Schools.
  • to suggest ‘follows’ or ‘tags’ for you and others;
  • to allow you to seek out and be found for career opportunities;
  • to serve you bespoke adverts;
  • where appropriate to send you newsletters (possibly including adverts) which you may either elect to receive or may be interested in given your user account and/or profile and/to provide you with any other information or services you request that We provide.

Except as set out in this Privacy Policy or otherwise agreed by you, We will not share your personal information with third parties (such as marketing companies) or use your personal information other than for Our internal purposes.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

We do not store credit card details.

We monitor for and try to prevent security breaches.

PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new user (a) Identity

(b) Contact

 Performance of a contract with you
To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Sending you our newsletter

 

 (a) Identity

(b) Contact

(c) Marketing and Communications

 (a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw or complete a survey (a) Identity

(b) Contact

(c) Usage

(d) Marketing and Communications

 (a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity

(b) Contact

(c) Technical

 (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation
To deliver relevant website content to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity

(b) Contact

(c) Usage

(d) Marketing and Communications

(e) Technical

 Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical

(b) Usage

 Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity

(b) Contact

(c) Technical

(d) Usage

 

 Necessary for our legitimate interests (to develop our products/services and grow our business)

 

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company or organisation external to Teachers Global Ltd for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service or other transactions supplied to you.

ADVERTISING AND COOKIES

We use ‘cookies’ and similar technologies (e.g. web beacons, pixels, ad tags, and device identifiers) to identify information about your web browser session and personalisation data each time you visit and use Our Services. A ‘cookie’ is a small data file that will be stored by your web browser when you access Our Services. These cookies do not contain any of your personal information such as name or email, the information stored in the cookie will only identify you to Teachers Global Ltd. Cookies can be used to enhance your use of Our Services, as We use them to help personalise Our delivery of services and material to you, such as information which is most relevant to your profile and interests.

You can set up your browser so that it does not accept Our cookies. You can also manually delete Our cookies from your browser. However, you will not be able to login to Our Services without cookies being enabled on your browser. When browsing without logging in, some features may not behave as intended when cookies are not accepted.

Cookies from other entities – ‘third party’ cookies – may also be set on your devices.

Please see Our Cookie Policy for further information.

HOW WE MAY SHARE YOUR INFORMATION

We may engage third parties to undertake some of Our Services or related services such as hosting, archiving, data security and email communications. We may provide those third parties access to personal information for the sole purpose of them providing their services to us. We will use reasonable endeavours to ensure that those third parties only use your personal information for the specific purposes for which it is provided to them and consistently with this Privacy Policy.

We use others to help provide Our Services (e.g. maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on Our behalf and are obligated not to disclose or use it for other purposes.

We may also disclose your personal information:

  • to analytics and search engine providers that assist Us in the improvement and optimisation of Our Services;
  • to Our related companies;
  • to Our professional advisors;
  • to law enforcement authorities, if We suspect that an unlawful act is being committed or that such disclosure will prevent that unlawful act; or
  • as otherwise required or authorised by law.

If you apply for a position that is advertised via Our Services, We will provide your contact details to the person or School advertising that position.

Other than the types of disclosures set out in this Privacy Policy or as otherwise agreed by you, We will not disclose your personal information to any third party.

INTERNATIONAL TRANSFERS

To assist us with various aspects of our business, Teachers Global Ltd  uses MailChimp (whose headquarters are in Atlanta, United States) in respect of mailing our users and as such we may transfer personal data outside of the European Economic Area (‘EEA’).

Whenever we transfer your personal data outside of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

Please contact us if you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA.

SECURITY OF YOUR PERSONAL INFORMATION

We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor Our systems and Services for possible vulnerabilities and attacks. However, We cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

THIRD PARTY WEBSITES

Please be aware that Our Services may contain links to third party websites, plug-ins and applications. If you visit such websites, before providing your personal information on or in connection with those websites, We suggest you review the privacy policy and terms and conditions of use of the third party website. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

DATA RETENTION

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see Request erasure below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (“GDPR”)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of the rights set out below, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Your rights

You have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

CHANGES TO OUR PRIVACY POLICY

We may change the terms of Our Privacy Policy from time to time and at any time, and without actual notice to you. Please check this page from time to time to take notice of any changes We make, as these are binding on you.